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Returns & Exchanges

India Outfit offers to return and exchange products, if requested within 7-10 days from the date of delivery. We aim to provide excellent customer service at all times to all our customers without falling short. All our returns, refunds and exchanges are offered according to the conditions outlined in the Terms and Conditions section of the website.

Duration and Cost

It may take us up to 4-5 working days to process your return/exchange request, depending on the status of your order.

Once we receive the package back we will attempt to send you the exchanged product within 2-3 working days and in the case of a refund post-inspection of the package, it may take us 14-15 days to credit your account.

The shipping cost of returning the package is to be paid by the customer.

Conditions

We recommend that you place an order with reflection on your needs to avoid any unnecessary inconvenience. In case you need to request a return, please ensure the following:

  • The products must be packed in the same manner as they arrived, without removal/damage to any packaging and tags.
  • The products should not be used or worn. Worn products cannot be returned due to hygiene issues.
  • We do NOT offer any exchanges/refunds on products that are tailored to your needs, unless www.indiaoutfit.com at fault. Ensure that proper measurements are shared during the placement of your order to allow us to create bespoke garments without discrepancies. 

The returns and exchanges policy is enforced according to our T&Cs. Both are subject to change without any prior notice to the customer. We recommend you read them thoroughly before using any of our services.

Mitigating circumstances may or may not be entertained depending on the sole discretion of India Outfit and may not be subject to legal challenge on any front.

Feel free to contact us at xyz@indiaoutfit.comfor further queries regarding returns and exchanges.